Privacy Policy
Last Updated: November 9, 2025
Miravonqueli ("we," "us," or "our") operates Miravonqueli.sbs and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online education platform.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Enroll in seminars or courses
- Subscribe to newsletters
- Contact us for support
- Participate in discussions or forums
This information may include:
- Name and contact information
- Email address
- Phone number
- Billing and payment information
- Educational background and interests
- Profile information and preferences
Automatically Collected Information
When you access our platform, we automatically collect certain information, including:
- IP address and device information
- Browser type and version
- Operating system
- Access times and pages viewed
- Referring website addresses
- Course progress and completion data
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.
How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our educational services
- To process enrollments and manage your account
- To deliver course content and track learning progress
- To process payments and prevent fraudulent transactions
- To communicate with you about courses, updates, and support
- To personalize your learning experience
- To facilitate peer discussions and collaboration
- To improve our platform and develop new features
- To analyze usage trends and platform performance
- To comply with legal obligations
Information Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
We may share information with third-party service providers who perform services on our behalf, including:
- Payment processing
- Email delivery and communication services
- Hosting and cloud storage
- Analytics and performance monitoring
- Customer support tools
Educational Partners
With your consent, we may share information with instructors, course facilitators, or educational partners to enhance your learning experience.
Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, including:
- Compliance with legal obligations
- Protection of our rights and property
- Prevention of fraud or security threats
- Protection of user safety
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
With Your Consent
We may share information for any other purpose with your explicit consent.
Data Security
We implement appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure server infrastructure
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.
Course progress and completion records may be retained for educational verification purposes even after account closure.
Your Rights and Choices
You have certain rights regarding your personal information:
Access and Correction
You may access and update your account information at any time through your account settings.
Data Portability
You may request a copy of your personal information in a structured, commonly used format.
Deletion
You may request deletion of your account and personal information, subject to legal retention requirements.
Marketing Communications
You may opt out of promotional emails by following the unsubscribe instructions in those messages. Please note that you will continue to receive essential account-related communications.
Cookie Preferences
You can manage cookie preferences through your browser settings or our cookie consent tool.
To exercise these rights, contact us at support@Miravonqueli.sbs
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.
International Data Transfers
As a transnational learning platform, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be indicated by a revised "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy regularly.
For material changes, we will provide prominent notice through email or platform notification prior to the changes taking effect.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Miravonqueli
8 Goode St, Dubbo NSW 2830, Australia
Email: support@Miravonqueli.sbs
Phone: +61 7 4927 8269
Additional Information
User-Generated Content
Information you post in public forums, discussions, or collaborative spaces may be viewed by other users. Exercise caution when sharing personal information in these areas.
Recording of Sessions
Live seminars and webinars may be recorded for educational purposes. By participating, you consent to such recording. Recordings may be made available to enrolled participants.
Analytics and Performance
We use analytics tools to understand how users interact with our platform. This helps us improve course delivery and user experience. Analytics data is aggregated and anonymized where possible.